Shipping policy

Shipping Policy

Thank you for shopping with Sheem Aesthetics. We carefully prepare each order to ensure it meets our standards before shipment.

Order Processing

Orders are processed within 1–4 business days after your order is confirmed. Business days do not include weekends or holidays.

Because certain Sheem Aesthetics products may be prepared or fulfilled specifically for your order, processing time is separate from the time your package spends in transit.

If we are unable to ship your order within our stated processing timeframe, we will contact you promptly using the contact information provided with your order and provide appropriate options regarding the delay or cancellation of your order.

United States Shipping

Sheem Aesthetics currently accepts and ships online orders within the United States only.

Available shipping options and applicable shipping charges are displayed during checkout based on the order and delivery destination.

Shipping & Tracking

Once your order has been processed and shipped, you will receive a shipping confirmation at the email address or contact information associated with your order. Tracking information will be provided when available.

Carrier transit time begins after your order has been processed and shipped. Estimated delivery dates provided by a shipping carrier are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside of our reasonable control.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, contact us at support@sheemaesthetics.com as soon as possible. We will make reasonable efforts to correct the address before shipment, but we cannot guarantee that changes can be made once an order has entered fulfillment or has been transferred to the carrier.

Lost, Damaged or Incorrect Orders

If your package arrives damaged, you receive an incorrect item, or you experience another problem with your shipment, please contact us at support@sheemaesthetics.com as soon as possible.

Please include your order number and, when applicable, photographs of the product and packaging so we can review the issue.

We will work with you to determine the appropriate resolution in accordance with our Returns & Refunds Policy and applicable law.

Questions About Your Order

For shipping or order related questions, contact:

Sheem Aesthetics
support@sheemaesthetics.com
623 Eagle Rock Avenue, Suite 250
West Orange, NJ 07052
United States